Privacy policy
Version [1.0]. In effect from [date].
Draft for legal reviewThe short version
- We never sell your data.
- We use your details to prepare your will, register it and keep your documents for you.
- Your advisor sees your plan only while you allow it.
- Where a detail was read from a document, you see where it came from and you confirm it.
- You can download your documents, and you can ask us to remove your data.
1. Who we are
Florin is operated by Succession Labs Pte. Ltd., a Singapore company (UEN 202611549G). It provides the service to you and is responsible for your information.
2. What we collect
From you: your answers, your account details and your identity documents. From your advisor and from documents you add: answers your advisor enters, files they upload, and the details read from them. From the court: the progress of your registration and your registered will.
3. How we use it
We use it to prepare your will, translate it, register it with the court and keep your documents for you. We also use it to answer your questions and to keep a record of who did what. Whether it is used to improve the service: [position on service improvement, to confirm].
4. How we prepare and check documents
Your will is drafted from wording approved by our lawyer panel. Technology reads the documents you add to fill in answers, which are shown with their source for you to confirm, and checks your will before you see it. You make every decision. Read How Florin prepares documents.
5. Who we share it with
We share your plan with your advisor while you allow it. We share what is needed with translators, the court, a lawyer you book and the service providers that run Florin for us. We never sell your data.
6. Where it is kept and international transfers
Your data is kept in [where data is stored]. When it moves to another country: [transfer safeguards, to confirm].
7. Security
Security and privacy sets out what we store, who can open it and how you stay in control.
8. How long we keep it
We keep your data for [retention period]. You can ask us to remove it sooner. What we must still keep, and why: [records kept after removal].
9. Your rights
You can see everything in your plan and download your documents. You can change your answers, ask us to remove your data and withdraw your advisor’s access at any time. [Your rights under the law that applies, to confirm]
10. Cookies
The cookies Florin uses, and what each one is for: [cookies, to confirm]. We do not sell data collected through cookies.
11. Children
A plan can name children, for example as people who inherit or who need a guardian. We hold those details as part of the parent’s plan. Clients themselves must be [minimum age] or older.
12. Changes
If this policy changes, we will tell you. [How and when we tell you, to confirm] Earlier versions are kept on the Trust and legal page.
13. Contact
Write to [privacy email] about anything to do with your data. [Regulator you can complain to, to confirm]
Questions about this document: [legal email]
Back to Trust and legal