Platform terms
Version [1.0]. In effect from [date].
Draft for legal reviewThe short version
- Your firm’s agreement is with Succession Labs Pte. Ltd., which operates Florin.
- Your advisors can start a plan and complete it. Only the client confirms, accepts, approves and signs.
- You pay a subscription per seat or per firm. Your clients pay their own court fees.
- Every entry in a plan shows who made it.
- Your firm can leave with its records: [export and exit terms, to confirm].
1. Who these terms are between
These terms are between your firm and Succession Labs Pte. Ltd., a Singapore company (UEN 202611549G) that operates Florin. The same company provides the service to your clients, under the client terms.
2. What Florin is and what is included
Florin is a platform your advisors use to offer wills to their clients in the UAE. It includes finding the right plan, single wills, mirror wills and guardianship, the Arabic translation of an approved will, help with court registration and a documents area for each client. Florin does not give legal or tax advice.
3. Accounts and seats
Your order says how many seats your firm has, or that it has a firm plan. Each advisor signs in with their own account, so every entry carries their name. [Rules on adding, removing and reassigning seats, to confirm]
4. What your advisors may and may not do
Your advisors may start a plan, enter everything they know, upload files and complete the plan for a client who wants that. They may not confirm an answer, accept the recommended plan, approve the will or sign for the client. Your firm is responsible for what its advisors enter and for the advice they give: [responsibility wording, to confirm].
5. Your clients
Clients join Florin only through your firm. When they join they agree to their advisor’s access to their plan, and they can withdraw it at any time. Each client has their own agreement under the Client terms.
6. Fees
Your firm pays a subscription per seat or per firm, as set out in your order. Court fees are paid by the client and are not part of the subscription. Any lawyer fee is confirmed before anything is booked.
7. Your brand on the client experience
The invitation, the client app and the plan carry your firm’s name and logo. You give us permission to show your brand there. [Brand licence terms, to confirm]
8. Data
The Data processing terms apply to the personal data Florin handles for your firm. Florin does not sell data.
9. How documents are prepared
Every will is drafted from wording approved by our lawyer panel, so the same answers always give the same will. Technology reads uploaded documents and runs checks on every will. It supports the work: it does not decide or advise, and nothing it produces reaches a will unchecked. The full account is in How Florin prepares documents.
10. Records
Every entry in a plan shows who made it. Florin records who entered, confirmed and approved what, and when the client accepted the recommended plan. Records are kept for [retention period].
11. Service and support
Availability: [availability]. Support replies within [reply time]. Your firm has a named contact at Florin: [Florin contact name].
12. Intellectual property
Florin and the rules behind it belong to Succession Labs. Your brand belongs to your firm. A client’s answers and documents belong to the client. [Intellectual property terms, to confirm]
13. Confidentiality
Each side keeps the other’s confidential information private. [Confidentiality terms, to confirm]
14. Liability
Our liability to your firm under these terms is limited to [liability cap]. [What the cap does not cover, to confirm]
15. Term, ending and export of records
These terms run for the period in your order. When they end, your firm can leave with its records: [export and exit terms, to confirm]. A client’s plan belongs to the client: [what happens to client plans when a firm leaves, to confirm].
16. Governing law and disputes
These terms are governed by [governing law]. Disputes go to [courts or arbitration, to confirm].
17. Changes to these terms
If these terms change, we will tell your firm. [How and when we tell you, to confirm] Earlier versions are kept on the Trust and legal page.
18. Contact
Write to [legal email]. Notices by post go to Succession Labs Pte. Ltd., 160 Robinson Road, #14-04, Singapore Business Federation Center, Singapore 068914.
Questions about this document: [legal email]
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